Instagram Page not showing up
In case a Instagram Page is not showing up, please pay attention to the following:
The Instagram API only works for business Instagram accounts
For further troubleshooting:
Facebook pages and Instagram business accounts are separate entities. It is possible that access was granted to the Facebook page, but not the Instagram business account.
To check for the permissions: Visit https://www.facebook.com/settings/?tab=business_tools, find the entry for the desired page, click View and edit and confirm that the account shows up under the Instagram accounts section
To reconnect with different permissions: you will need to either disconnect SyncWith from Facebook (which can be done on the linked page above), or, when reconnecting, click "Edit previous settings" after selecting the "**Connect an account**" option
The Instagram API only works for business Instagram accounts
For further troubleshooting:
Facebook pages and Instagram business accounts are separate entities. It is possible that access was granted to the Facebook page, but not the Instagram business account.
To check for the permissions: Visit https://www.facebook.com/settings/?tab=business_tools, find the entry for the desired page, click View and edit and confirm that the account shows up under the Instagram accounts section
To reconnect with different permissions: you will need to either disconnect SyncWith from Facebook (which can be done on the linked page above), or, when reconnecting, click "Edit previous settings" after selecting the "**Connect an account**" option
Updated on: 09/24/2024
Thank you!