Discontinuing Legacy Pricing Plans on Nov 1, 2024
SyncWith moved to usage-based pricing in Jan 2023 and we plan to discontinue the grandfathered legacy billing plans on Nov 1, 2024.
If you are on a legacy plan, no action is required on your part. On Nov 1, 2024 your account will automatically be switched to the equivalently-priced usage-based billing plan.
The new usage-based plans include a number of report refreshes each month. Check out our pricing page for all the details.
If you get close to reaching the refresh limit during a month, you’ll get an email with the option of upgrading your plan. You can also reduce usage to stay within your plan.
Contact us if you have any questions.
How can I tell I'm on a legacy plan?
Visit your account page to see if you're current plan. You'll see a notification there if you are on a legacy plan:
Will my subscription cost increase Nov 1, 2024?
No. You'll automatically get migrated to the equivalently-priced usage-based billing plan, so there will be no change in the cost of your subscription. However, you may need to upgrade to a larger plan if the new plan doesn't cover your current usage.
What is my current refresh usage?
Visit your account page to see your current refresh usage for the current billing period. You can use this to estimate your monthly usage.
What will be my refresh limit after Nov 1, 2024?
See the other question in this FAQ to determine which plan you'll be migrated to after Nov 1. Use our pricing page to determine the refresh limit for that plan.
What happens if I do nothing before Nov 1, 2024?
You don't need to do anything. You'll automatically get migrated to the equivalently-priced usage-based billing plan. If you go over the usage for the new plan, you'll get an email with an option to upgrade to a larger plan.
Which plan will I be migrated to on Nov 1, 2024?
Visit your account page to see the current monthly amount you pay for your legacy plan. You'll be migrated to the usage-based plan from our pricing page of the same amount.
Which products will be affected?
The legacy billing plans were only available to users of the SyncWith for Google Sheets addon. Looker Studio billing plans are unchanged.
If you are on a legacy plan, no action is required on your part. On Nov 1, 2024 your account will automatically be switched to the equivalently-priced usage-based billing plan.
The new usage-based plans include a number of report refreshes each month. Check out our pricing page for all the details.
If you get close to reaching the refresh limit during a month, you’ll get an email with the option of upgrading your plan. You can also reduce usage to stay within your plan.
Contact us if you have any questions.
FAQ
How can I tell I'm on a legacy plan?
Visit your account page to see if you're current plan. You'll see a notification there if you are on a legacy plan:
Will my subscription cost increase Nov 1, 2024?
No. You'll automatically get migrated to the equivalently-priced usage-based billing plan, so there will be no change in the cost of your subscription. However, you may need to upgrade to a larger plan if the new plan doesn't cover your current usage.
What is my current refresh usage?
Visit your account page to see your current refresh usage for the current billing period. You can use this to estimate your monthly usage.
What will be my refresh limit after Nov 1, 2024?
See the other question in this FAQ to determine which plan you'll be migrated to after Nov 1. Use our pricing page to determine the refresh limit for that plan.
What happens if I do nothing before Nov 1, 2024?
You don't need to do anything. You'll automatically get migrated to the equivalently-priced usage-based billing plan. If you go over the usage for the new plan, you'll get an email with an option to upgrade to a larger plan.
Which plan will I be migrated to on Nov 1, 2024?
Visit your account page to see the current monthly amount you pay for your legacy plan. You'll be migrated to the usage-based plan from our pricing page of the same amount.
Which products will be affected?
The legacy billing plans were only available to users of the SyncWith for Google Sheets addon. Looker Studio billing plans are unchanged.
Updated on: 11/02/2024
Thank you!