How to re-connect your Looker Studio data source
You may see a Community Connector Error dialog box with a message like this: Please edit the data source and reconnect your Facebook Ads account. This indicates that some aspect of your data source configuration has stopped working. You will need to re-connect the data source to get your report working again. Please follow these steps:
Click the Resource menu
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection302_1a5wn1l.png)
Click the Manage added data sources item
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection303_1e0tv0x.png)
Click on the open link icon for the data source
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection304_n4v2e5.png)
Complete the data source wizard to reconnect your Facebook ad account. Start by clicking on the link to connect a new Facebook account:
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection306_1akof7x.png)
On the Facebook permissions screen, approve access. This screen may vary in appearance.
Click NEXT to refresh the configuration wizard.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection307_j5o0jr.png)
Use the dropdown to select your Facebook account:
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection308_1h5hjgk.png)
After picking your account, click NEXT to refresh the configuration wizard.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection309_k98981.png)
Your Facebook account may have access to more than 1 ad account. Pick the ad account that you wish to connect to using this data source.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection311_1e1mzc7.png)
Click the RECONNECT button in the upper right corner.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection312_1bsujdt.png)
Click the Resource menu
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection302_1a5wn1l.png)
Click the Manage added data sources item
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection303_1e0tv0x.png)
Click on the open link icon for the data source
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection304_n4v2e5.png)
Complete the data source wizard to reconnect your Facebook ad account. Start by clicking on the link to connect a new Facebook account:
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection306_1akof7x.png)
On the Facebook permissions screen, approve access. This screen may vary in appearance.
Click NEXT to refresh the configuration wizard.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection307_j5o0jr.png)
Use the dropdown to select your Facebook account:
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection308_1h5hjgk.png)
After picking your account, click NEXT to refresh the configuration wizard.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection309_k98981.png)
Your Facebook account may have access to more than 1 ad account. Pick the ad account that you wish to connect to using this data source.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection311_1e1mzc7.png)
Click the RECONNECT button in the upper right corner.
![](https://storage.crisp.chat/users/helpdesk/website/ae068b3706aa8000/selection312_1bsujdt.png)
Updated on: 03/02/2024
Thank you!