Articles on: Shopify

Known issue - Internal server error running query

If you receive an error like Internal server error running query gid://shopify/BulkOperation/3422257807473 when running a report against Shopify, the best bet is to try to shorten your date range or somehow reduce the number of rows being requested.

When you run a Shopify report using SyncWith, SyncWith then runs a query at Shopify to pull the data needed for the report, and we've seen that occasionally Shopify will fail to return the necessary data with this error. We're investigating to see if/how this can be improved.

Updated on: 07/23/2024

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